Do you have experience providing clerical and administrative support to an office or management? If so, a career as an Operations Program Associate may be right for you. The Department of Military Affairs (DMA) is hiring an Operations Program Associate at the Wisconsin Air National Guard 128th Air Refueling Wing at General Mitchell Air National Guard Base, Milwaukee, Wisconsin. 

The DMA provides essential, effective, and responsive military and emergency management capability for the citizens of our state and nation. During emergencies, no single organization can handle the response. The DMA consists of several organizations working together to plan, prepare, coordinate, and respond effectively when our communities and neighbors need us the most.

We offer an opportunity to engage with a team of dedicated professionals, with a truly worthwhile mission. In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays, and ample accrued sick time that rolls over each year.
• Excellent and affordable health, vision, and dental benefits (health plan options start at just $42/month for single plans and $104/month for family plans after two months of employment).
• A casual atmosphere and flexible work schedules, depending on the position's requirements.
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan.
• Well Wisconsin Wellness Program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall wellbeing.
• Working for Wisconsin State Government may make you eligible for the Public Service Loan Forgiveness Program

The Operations Program Associate provides a wide range of administrative duties as a team resource for the 128th Civil Engineer Squadron at General Mitchell Air National Guard Base. The position requires considerable initiative, judgment, and discretion with minimal supervision. Supports squadron personnel by performing duties such as purchasing, updating multiple data base systems, inventorying computer assets and providing an array of customer support to the squadron. Assist squadron personnel with computer support, perform complex data entry tasks, and network/software access requests. Serves as the commander’s support staff by drafting military orders, arranging travel, preparing time and attendance payroll documentation for full time federal personnel, tracking military staff performance evaluations, awards, and supports state staff as directed. Maintains squadron digital file plan, routes documents for approval, and coordinates updates to documents with personnel. Prepares agendas, coordinates meetings, and drafts meeting minutes for numerous squadron and base level working groups. Possess and provide expertise on Microsoft Office applications.

Starting pay is $21.66 per hour and includes a generous state benefits package. This position is in the 02/11 pay schedule/range.  For current permanent state employees, pay will be set in accordance with the State Compensation Plan. A 12-month probation will be required. 

This position works 4 10-hour days, Tuesday – Friday, 6:00 am to 4:30 pm.

The Department of Military Affairs does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9.

To learn more about the complete compensation package, please visit the Total Rewards Calculator.

In order to gain access to the military facilities and to determine whether the circumstances of any conviction may be related to the job being filled, DMA will conduct a comprehensive background check. 

In addition, the position requires a Common Access Card (CAC). A CAC requires successful completion of a Department of Defense investigation and an additional more in-depth federal background check, for gaining access to federal computer systems, restricted locations, or classified information.

All new permanent, project, and limited term employees will be required to report to Joint Force Headquarters (JFHQ) in Madison on the Monday of their first week of employment for the New Employee Orientation (NEO) program. Additional information will be sent to the new employees and their supervisors on the Tuesday prior to NEO.

Candidates who meet minimum qualifications will have experience with:

• Experience providing administrative support to team such as answering the phone, greeting visitors, collecting, and sorting mail, organizing paper and electronic files, maintaining tracking systems, etc.
• Experience entering data and creating data reports and/or spreadsheets.
• Experience writing communications, proofreading, editing, and finalizing materials.
• Proficient in Microsoft office (i.e., Word, Excel, Outlook) for note taking, creating case notes, updating logs and maintaining spreadsheets.

In addition to the minimum qualifications, well-qualified candidates will also have the following preferred qualifications:

• Experience, education or training utilizing and maintaining online databases or uploading shared documents to shared sites such as SharePoint or a comparable program. 
• Experience, education, or training related to purchasing and maintaining appropriate inventory of supplies.
• Managing multiple tasks and meeting deadlines by using workload management skills (e.g., time management, prioritization, organization, productivity, etc.).
• Experience handling sensitive/confidential information and/or documentation.

Your resume and letter of qualification are very important parts of your application. In these materials, you should clearly describe your education, training, and experience as they relate to the bulleted items listed above. 

Your qualifications should be addressed in your resume and expanded upon in your letter of qualifications. These materials are used during our evaluation process to determine your qualifications as they relate to the job.

Here are instructions on developing your resume and letter of qualifications and what should be included in these materials.  The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages; the same applies to the letter of qualification.

Apply online! 

Click “Apply for Job” to start the application process.  If you have not signed into your account, you will need to sign in before applying.  If you do not have an account, click “Register Now” to register for an account and apply for the job. Follow the steps outlined in the application process and submit your application.  You will be able to save your application as many times as needed and make edits up until the point you submit your application. Please note that once you submit your application, you will not be able to make any updates to the application or any materials submitted.

You will be required to attach your current resume and letter of qualifications in a Word or PDF compatible format. 

For instructions on developing your resume and letter of qualifications and what should be included in these materials, click here.  Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process.

Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or reinstatement) should complete the online application process by the stated deadline.

Applications must be submitted through Wisc.Jobs. Failure to submit all required materials will result in an incomplete application and ineligibility for this position.  Application materials will not be accepted if received in an incompatible format, an email, as a hard copy or a fax.

Questions regarding the application process can be directed to Michele Sorum at michele.sorum@widma.gov or 608-242-3419.  

For general wisc.jobs user information and technical assistance, please see the wisc.jobs Frequently Asked Questions page. The Wisc.Jobs helpdesk is available Monday-Friday, 7:45am - 4:30pm at 608-267-1012 or wiscjobs@wisconsin.gov.  Some applicants report better performance when using the Chrome browser.

The Department of Military Affairs is an equal opportunity employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.  For complete information on veterans’ hiring programs that may benefit you, please visit the Employment Assistance page on the Wisconsin Department of Veterans Affairs’ website.

Veterans with a 30%-or-greater service-connected disability rating are eligible for consideration for non-competitive appointment to permanent positions in classified civil service under s. 230.275, WI Stats. Please visit the Veterans Employment page for more information about the program and how to apply. Current state employees in permanent positions are not eligible for non-competitive appointment.

If viewing through an external site, please apply directly at Wisc.Jobs.

The first review will be completed on applications received by 11:59 pm on April 15, 2025.  Applications will be accepted after that date until the needs of the department have been met.