The Department of Health Services (DHS), Division of Medicaid Services (DMS)  is recruiting for a FoodShare Enrollment and Outreach Coordinator within the Bureau of Eligibility and Enrollment Services (BEEP). This position is a full-time project position. The duration of the project position is anticipated to last no later than March 2030. Project positions are eligible for benefits including health insurance; however, the incumbent will not obtain permanent civil service status. Individuals appointed to project positions must be Wisconsin residents.

This position has the ability to work remotely up to 5 days per week but may be required to report to the Madison central office on occasion for certain tasks or meetings or do light travel as assigned. These positions can be headquartered at one our central or regional offices. The schedule may vary based on training or operational need.

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months. 
• Top rated health plan options starting at $45/month for single plans and $111/month for family plans, after 2 months of state service. 
• Exceptional pension plan with a 7.2% employer match in 2026 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!  
• Several flex spending accounts: medical, dependent care, commuter, parking and High Deductible Health Savings.
• Well Wisconsin Wellness Program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.

As a FoodShare Enrollment and Outreach Coordinator, you will be responsible for planning, identifying, analyzing, developing and implementing policies to promote program and department objectives for Wisconsin’s FoodShare program (Wisconsin’s Supplemental Nutrition Assistance Program) with a focus on efforts to increase quality of application and information submitted by members and partners in an effort to decrease Wisconsin’s FoodShare error rates. You will hold primary responsibility and subject matter expertise for FoodShare Enrollment and Outreach efforts related to member experience and partner collaboration. Duties may include member and partner research and data analysis, partner engagement and technical outreach support, member communication, organizing and attending partner meetings, and project enhancements, especially as are related to state and federal nutrition programs. 

You will also be responsible for supporting the planning, development and implementation of policies where there will be a significant member impact. You will assume a role in: 

• Assisting bureau, division and department management in identifying and developing necessary policy, systems, process, and communication changes, which may vary considerably in degree of scope and complexity; 
• Coordinating and supporting member and partner research and data analysis to understand program participation and member and partner accuracy in the application, renewal, and change reporting processes; 
• Coordinating outreach and member-facing program design activities with other bureau, division and department staff; 
• Developing detailed and comprehensive program development plans for outreach-related functions, including ongoing partner engagement and technical outreach support, program evaluation, creation of outreach resources and tools for partners with a focus on tools and resources aimed at lowering FoodShare error rates and improving Quality Control (QC); and 
• Planning activities to ensure policy, processes and systems do not adversely impact FoodShare payment error rates, QC, or member engagement and experience throughout the eligibility process.

The starting pay is between $37.50 and $42.50 per hour (approximately between $78,000 and $88,400 per year), depending on qualifications, plus excellent benefits. 

*An add-on of $1.00 per hour may be paid for bilingual skills in Spanish or Hmong.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as a Program and Policy Analyst-Advanced and in pay schedule and range 07/03.

• All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled. 
• For positions that allow remote working flexibility, working outside of Wisconsin or in bordering cities will not be allowed except in extremely limited circumstances due to the need to report to an office location in Wisconsin on short notice. 
• Employees must have access to secure high-speed internet for remote work option. Mileage reimbursement to the employee’s headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process. 
• DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer.

Minimally qualified applicants will have all of the following:

• Experience working with Medicaid, FoodShare/SNAP, or other public assistance programs.
• Experience conducting program/policy research and analysis, developing recommendations, and presenting recommendations to audiences both verbally and in writing. 
• Experience leading projects or initiatives to successful completion, including tasks such as managing timelines, coordinating and communicating with multiple partners, facilitating meetings, evaluating progress or escalating issues. 

Well-qualified applicants will also have one or more of the following:

• Experience establishing systems, policies, and procedures to oversee publicly funded programs.
• Experience obtaining and applying data in decision making processes, policy analysis, and program evaluation.
• Experience applying equity and inclusion initiatives to public policy.

Your letter of qualifications is limited to two (2) pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here. 

*Note: If applicable, the selected candidate will be required to complete a language assessment in order to receive the add-on pay described above.

Applying is easy! Click “Apply for Job” to start your application process. Sign in to your account or create an account before applying for the job. Follow the steps outlined in the application process and submit your application.

Helpful Information: 

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline. 
• You may want to save a copy of the job posting for referencing after the deadline.
• Submitted materials will be evaluated by a panel of job experts according to the qualifications above.
• Please monitor your email for communications related to this position. 
• Current or former permanent, classified, state employees must complete the online application process to be considered. 
• If viewing through an external site, please apply directly at Wisc.Jobs. 
• For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Jacque Strook in Human Resources at jacqueline.strook@dhs.wisconsin.gov.

DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on veterans’ hiring programs with the WI Department of Veteran’s affairs, click here.

The deadline to apply is May 31, 2026, at 11:59 pm.  

Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm CST.  Late or incomplete applications will not be accepted.